Transparency regarding the $1 Business Starter Kit and digital intelligence products.
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle handles all customer service inquiries and returns. For any billing-related questions, you may contact Paddle support directly.
At Mavumium (Pty) Ltd, we stand behind the quality of our digital intelligence products. Customers are entitled to a refund request within fourteen (14) days of purchase, provided that the digital product has not been accessed, downloaded, or consumed.
Please be advised that our Agricultural Business Starter Kits contain highly time-sensitive market intelligence, real-time commodity rates, and dynamic analytics.
By initiating the download of the digital product, you acknowledge that the service has been fully rendered and the time-sensitive value has been consumed. Consequently, refunds cannot be issued once the download link has been accessed. This policy ensures that the precision of our agricultural projections remains exclusive to the point of generation.
Mavumium (Pty) Ltd will issue a full refund if:
To request a refund, please contact our support team at ect.mavungah@gmail.com within the 14-day window. Please include your order number and the email address used for the purchase.
Approved refunds will be processed via Paddle, our Merchant of Record, back to your original payment method within 5-10 business days.
Mavumium (Pty) Ltd
Registration Number: 2024/098127/07
Address: 124 Main Street, Johannesburg, South Africa, 2001
Email: ect.mavungah@gmail.com